Implementation and Support

Our main areas of activity are Travel Management Companies and Care Homes.
Travel Management
This is a fast-moving industry where implementations can be required quickly. We have assisted numerous clients to install new systems, migrate existing systems, and developed new functionality to gain new business, usually with very tight deadlines.
Support must be immediate and is completed to agreed SLAs.

Care Homes

Implementation is a major challenge as care staff work under many pressures and any implementation plan must accommodate the fact that staff are often unavailable or need to depart to deal with other issues. Despite these issues, we have successfully implemented hundreds of care home systems.
We provide outstanding support to our care home clients who inevitable need help outside normal office hours and at weekends.